Graduate Admissions Enrollment Recruiter - Business Focus

Graduate Admissions Enrollment Recruiter

The Graduate Admissions Enrollment Recruiter (“Recruiter”) will recruit prospective students and assist applicants at every stage of the enrollment process for Holy Family University’s (HFU) graduate business programs (Master of Business Administration, MS in Organizational Leadership), as well as potential future programs within the School of Business and Technology area. The Recruiter will also help build, cultivate, and sustain relationships with local businesses with the goal of increasing knowledge of HFU offerings, enhancing opportunities for sponsorship, and recruiting qualified students.

Under the supervision of the Director of Graduate and Adult Admissions, the Recruiter will implement outreach and recruitment strategies that support lead generation and new student enrollment. Primary responsibilities include prospect management, application review, transcript evaluation, coordination of virtual and in-person recruitment events both on and off campus. The Recruiter will work closely with the Corporate Partnership Committee, an established group of representatives from University Advancement, Academic Affairs, Enrollment Management and the Office for Internship and Career Services to help develop partnerships with businesses who are seeking educational benefits.

The employee must understand and embrace the mission of Catholic higher education and must commit to the mission, values, goals, and objectives of Holy Family University. This position requires attendance at both university recruitment events and business development events (including evening and weekend activities).

Essential Functions

Job duties that must be performed, with or without reasonable accommodation, and may include any of the following tasks, knowledge, skills, and other characteristics. This position description is illustrative and is not a comprehensive listing of all functions and tasks performed by incumbents in this position.

• At the direction of the Director of Graduate and Adult Admissions, implement student recruitment plans and outreach strategies, including but not limited to representing programs at recruitment events on and off campus, and coordinating information sessions and open houses.
• Leverage the CRM in day-to-day operations to build and maintain effective communication with prospective students throughout the enrollment process.
• Serve as the first point of contact for prospective students inquiring about designated degree programs, admissions procedures, and program requirements.
• Promptly respond to and effectively manage prospective student inquiries.  Manage walk-ins and appointments with prospective students.
• Assist the Director of Graduate and Adult Admissions in managing OPM/Vendor relationships related to Graduate Business Programs
• Review applications and make admissions decisions or make recommendations for program directors.
• Partner with the Graduate Business Programs Director to work with faculty to present our 4+1 program to HFU sophomores, juniors, and seniors.
• Build recruitment networks and represent HFU within the larger Philadelphia and extended community with a goal of securing corporate account partners.
• Maintain partner tracking in the CRM that monitors pertinent information on all prospective and current partnerships.
• Develop communication plans such as email blasts to engage corporate partners.
• Attend local Chamber Events (Lower Bucks, Central Bucks, and Philadelphia as appropriate)
• Collaborate with the Corporate Partner Committee and provide information on prospective partners, prospective recruits, and other pertinent information as well as needs for new academic programs or certificate offerings or other revenue-generating opportunities.

Non-Essential Duties/Responsibilities

• Assist in the management of the office and student workers as needed.
• Assist in university events as delegated by the supervisor.

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Employees must understand the mission and demonstrate the core values of the University. Additionally, demonstrate the ability to work with diverse personalities, and harmoniously with students, faculty and staff, and the public. Employees are expected to follow and abide by all University policies, rules, regulations, and guidelines.

Education & Experience Requirements

• Bachelor’s degree required. Master’s degree is preferred
• Minimum of 2 years of professional experience in admissions, corporate recruiting, or sales-related role.
• Knowledge of business educational needs and higher education industry/processes
• Strong relationship-building and business development experience. Existing network in the Philadelphia and Bucks County area preferred 

Knowledge, Skills and Abilities

• Knowledge of and ability to follow university policies and procedures.
• Ability to establish and maintain effective working relationships with the campus community.
• Ability to exercise sound professional judgment in interacting with students, faculty, staff, and internal and external stakeholders required;
• Excellent communication and customer service skills
• Candidate must be able to work well with a variety of personalities, juggle multiple tasks, and meet deadlines.

Work Environment

Operates in an office environment, that may have frequent interruptions. The area is well-lit, temperature-controlled, and free from hazards. The noise level is generally quiet to moderate.

Physical Requirements

Communicates frequently, in person, over the phone, or via a computer. Hearing is needed for extensive telephone and in-person communication. Regularly required to sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms. Manual dexterity is needed in order to operate a computer keyboard. Operates standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

• Ability to lift 45-50 pounds to waist height may be needed for recruitment travel.
• Ability to drive an automobile for long periods.

Certification/Licensure

• Valid driver’s license required

Other important information

Should teleworking become available, or necessary, the employee must be willing and able to perform all parts of this job description while working from home, on campus or a combination, and be proficient or willing to become proficient in the technology needed to work remotely.

• Flexibility in scheduling required including evening and weekend work; time spent on each essential function varies depending on time of year.