Information Technology

How Can We Help?

There are several ways to get support from the Information Technology Department. The fastest way is by calling the Help Desk at 267-341-3402. If you prefer finding your own answers to your questions, explore articles in the Knowledge Base. Rather submit a support ticket? Our technicians respond within one business day.

If you prefer in-person assistance, visit the IT Help Desk Office in  Holy Family Hall, Room 111.

Hours 

• Monday - Thursday 7:30 a.m. - 7:30 p.m.
• Friday 7:30 a.m.  - 4:30 p.m.
• Closed on weekends and official University holidays

 Please be advised that from 4:30 p.m. to 7:30 p.m., the Helpdesk operates with limited staffing*. We appreciate your understanding and look forward to serving you."

*If no one is available after hours, you can email, submit a service request, or call and leave a voice mail, and we'll get back to you as soon as possible.

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Academic Technology

The Academic Technology team provides support and resources for students, graduate students, and faculty. Our staff collaborates with campus partners to assist instructors in enhancing their teaching tools, whether on campus or online, to deepen student learning.

• Learn More: Academic Technology