FAQ's for Current Students
How do I get my Holy Family University email?
After you register for the first semester, your email address and temporary password are mailed to you in a letter from the University’s Registrar’s Office. If you ever need a new copy of the letter, you can go to the Registrar’s Office, located in Holy Family Hall Room 205, and request one.
What is a Student ID and where do I get it?
A Holy Family University ID card identifies you as a member of the University community. All current students must have a University ID card, otherwise known as the Tiger Tag. Tiger Tags are available through the Office of Public Safety, located in the Campus Center Lobby, or at the Newtown Front Desk.
The Tiger Tag is the official photo identification of the University and should be carried at all times. Your Tiger Tag provides you with building access, bookstore rentals, and much more. Students also have the option of adding flex dollars to their Tiger Tag card. Flex dollars are available to students, staff, and faculty members and may be used anywhere the Tiger Tag is accepted (bookstore, vending, Tiger Café, Cub Café, etc.).
Tiger Tags are non-transferable. Only the person whose photo is on the card will be permitted to spend funds from the account associated with the card. There is no charge for your nitial ID card. However, there is a $10 fee for the replacement of any lost ID.
What is the emergency number for school closings?
Emergency and snow closings are broadcast on KYW 1060 AM Radio and listed on the Holy Family Webpage. The phone number for emergency and snow closings is (215) 637-7700.
Philadelphia Campus: 124-Day, 2124-Evening;
Newtown: 784-Day, 2784-Evening;
Bensalem (formerly Woodhaven): 144-Day; 2029-Evening
What is Self-Service and how do I log in?
Self-Service is Holy Family’s online registration system. It is used to look up when classes are offered and to register for classes. To login to Self-Service, go to https://selfservice.holyfamily.edu/Student/Account/Login. Your username is your email address (without the "@holyfamily.edu"), and your password is the same as your email password. If you have trouble logging into Self-Service or need to have your password reset, please contact the Help Desk at 267-341-3402.
What kind of on-campus living accommodations does Holy Family have for resident students?
Holy Family provides two distinct residential-living experiences: a residence hall and independent apartments. All first-year resident students will be placed in Stevenson Lane Residence. After the first year, these students may choose to remain in Stevenson Lane Residence or live in the Garden Residence, which are subject to availability.