The HFU IT Helpdesk Federal Work-Study Student will provide basic IT support in person and over the phone to the HFU campus community.

• Perform routine audit and maintenance (classroom projectors, computers, display screens etc.)
• Assist with moving and deploying PC’s as requested – ability to lift up to 50lbs.
• Organizing AV and IT equipment in department closets.
• Routine clerical and computer tasks.
• Answer and provide phone support as needed.
• Respond to assigned low level helpdesk requests.
• Provide AV support to the HFU campus events.
• Learn and expand valuable technical, customer service and teaming skill. Contribute to the continuous improvement of Helpdesk Services

• Commitment to the Holy Family University mission.
• Basic knowledge of computers.
• Excellent Verbal and written communication skills.
• Required & Accountable to Maintain confidentiality.
• Strong interpersonal skills.