Academic Advisor

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About Holy Family University

Holy Family University is a sponsored ministry of the Sisters of the Holy Family of Nazareth founded in 1954. The University is a private institution in the Catholic tradition with campus locations in Philadelphia and Newtown PA. The main campus is nestled in the heart of a historic residential neighborhood in Northeast Philadelphia that is vibrant and just minutes from the excitement of Center City. The Newtown campus is located in Bucks County surrounded by nature and a step away from parks, farmers’ markets and great dining.

One of the best parts of Holy Family University is our inclusive atmosphere--and that's not by chance. Our mission centers on creating an environment that is welcoming and encourages all members to get to know one another, learn from one another, and experience a range of perspectives and worldviews. Our diversity is what makes us a strong community.

University Benefits

Holy Family University takes pride in offering a range of meaningful and flexible benefits designed to promote the health and wellness of our employees and their dependents. Our comprehensive benefits and resources focus on physical, mental and financial wellness to include medical, prescription, dental and vision. We did not stop there; we also offer our employees the following fringe benefits and more.

  • Commuter Benefits: Transit and park benefits through pre-tax payroll deductions
  • Half-Day Fridays: Enjoy half day Fridays in the summer
  • 403(b) Retirement: Discretionary match up to 5%; vested immediately
  • Time Off: 12 Paid Holidays, PTO, Personal, Sick Days and a week off for Winter Break
  • Tuition Remission: Pursuing a first Master’s or Doctoral degree, receive 100% tuition remission. Eligible dependents pursing a first Master’s or Doctoral degree, receive 50% tuition discount.
  • Alpha House: 50% Discount for Nursery, Pre-K and Kindergarten

Position Summary

Holy Family University is seeking a full-time Academic Advisor to be a part of a team responsible for advising first-year, transfer, and undecided students. This position will report directly to the Director of Academic Advising. The Advisor will gain knowledge in general education and program curriculum, use of university advising databases, registration procedures, and university policies in order to offer a high-quality advising experience to our students. The Advisor will participate in our Holistic Academic Advising certification course.

Holy Family University is a ministry of the Sisters of the Holy Family of Nazareth. All employees are expected to understand the mission of Catholic higher education and be committed to the core values, mission, goals and objectives of Holy Family University.

Essential Functions, including but not limited to:

  • Advise students regarding course registration, concentration requirements, the academic impact of adding or dropping a course, and change of concentration.
  • Answer student questions concerning university policy and procedures.
  • Engage with students throughout each semester to offer the best university resources for academic success.
  • Utilize Advising Databases and Websites in registration.
  • Create strong rapport with students, faculty, and staff.
  • Assist in implementing training for Faculty Advisors.

Education & Experience Requirements:

  • A Bachelor’s degree required. Master’s degree preferred.
  • 1-2 years of higher education experience preferred.

Knowledge, Skills and Abilities:

  • Knowledge of and ability to follow university policies and procedures.
  • Ability to establish and maintain effective working relationships with the campus community.
  • Excellent skills in student advising, counseling, and presenting to groups.
  • Demonstrated ability to work independently, with strong initiative and follow-through. Strong orientation to detail and timely completion of work.
  • Ability to work under pressure and handle multiple tasks requiring a high degree of accuracy and attention to detail in a busy services office with continuous student contact.
  • Excellent written and interpersonal communication skills, including listening skills, excellent group presentation skills, and respect for the confidentiality of student advising sessions.
  • Understanding of and appreciation for Holy Family's resources and educational philosophy.
  • Ability to clearly explain and act in accordance with the terms of FERPA regulations for the protection of student records.
  • This position will require occasional evening and weekend work at special functions.

Thank you for your interest in Holy Family University. We invite qualified applicants to apply at our career center.